CX Solutions Made to Serve
Unleash the power of our CX talent solutions and vibrant community to advance your brand while seamlessly integrating social impact into your daily operations.
The Instant Teams Advantage
Instant Access
Unlock the power of our highly skilled, diverse talent community.
Remarkable Talent
Instant Teams is home to a unique community of untapped talent.
Industry Scope
We deliver CX talent and teams across a wide array of industries.
Social Impact
Each customer relationship empowers military-connected families.
BPO & Outsourcing Solutions
We offer flexible solutions that integrate our CX teams into your day-to-day business environment. We support staffing levels to handle peak seasons, temporary surge demand, and special projects. We take pride in our below-industry-average attrition rates and our ability to consistently surpass service level expectations with proficient and dependable CX teams.
Job Board: Launching March 2025
We can’t count the times we’ve been asked how brands can connect with our remarkable military-connected talent community aside from the fully outsourced BPO model. You’ve asked. We listened and we’re working on something BIG. Follow us on social for the big reveal—coming soon!
Our Roadmap to Success is Simple
We screen candidates
and verify skills.
We build customized
pipelines of matched talent.
We hire and deploy your
new CX talent.
Did You Know?
Our diverse talent pool is largely comprised of U.S. military and veteran spouses, and taps into one of the most underutilized – yet skilled – sectors of the global workforce.
22% of military spouses are unemployed due to challenges with geographic location and frequent moves.
24% of military families face food insecurity due to the high prevalence of single income households.
33% of employed active-duty spouses report that they will be looking for a new job in the next 12 months due to relocation.
Our commitment to the force behind the force
Constant relocations force military spouses to hit the pause button on their careers or reluctantly exit the workforce altogether. Join forces with Instant Teams to empower military-connected families with job opportunities and financial stability.
Be on the forefront
of skilled and remarkable CX teams.
Solve business problems
while driving direct social impact.
I can continue to develop and grow my career within the company despite all of the PCS moves. I finally get to have the career progression and longer tenure that I have been searching for within a company!
Ariane, Business Analyst
Army Spouse
Instant Teams has allowed us access to a strong pool of talent we would not otherwise be able to easily source. At Alight, we are very happy to support the mission of Instant Teams in finding us military connected remote workers for key projects—we are even happier with the results!
Rob Sturrus, Executive Vice President
ALIGHT
“Instant Teams’ made their entire direct hiring process easy from start to finish. They narrowed down the prospects to two or three candidates for us and our hire has been a perfect fit!”
Troy Webber, CEO